This Privacy Policy explains how OUOUOO collects, uses and protects your personal information when you visit ououoo.com or place an order.
What we collect
- Order information: your name, shipping and billing address, email address and phone number.
- Payment information: payments are processed by PayPal. We do not store your full card number or PayPal credentials.
- Technical data: browser type, device, IP address and pages visited, collected through cookies and analytics.
How we use your information
- To process and deliver your order and send order updates.
- To respond to customer service enquiries.
- To improve our website, products and marketing.
- To send occasional offers if you have opted in. You can unsubscribe at any time.
Sharing your information
We share only what is necessary with our payment processor, shipping carriers and fulfilment partner. We never sell your personal data.
Cookies
We use cookies to keep your cart working and to understand how visitors use the site. You can disable cookies in your browser settings, although parts of the store may stop working.
Your rights
You may request a copy, correction or deletion of your personal data at any time by emailing privacy@ououoo.com. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.
Data retention
Order records are kept for as long as required for tax and accounting purposes. Marketing data is kept until you unsubscribe.
Contact
Questions about this policy? Email privacy@ououoo.com.