Contact Us

We would love to hear from you. Send us a message below and we will get back to you within 24 hours, Monday to Friday.

We reply to every message within 24 hours, Monday to Friday.

Customer support: support@ououoo.com
Order enquiries: orders@ououoo.com
Wholesale and partnerships: business@ououoo.com

If you are asking about an existing order, please include your order number so we can help you faster.

Frequently asked

How long does delivery take?
Orders are processed within 1 to 2 business days and typically arrive in 10 to 20 business days.

Can I track my order?
Yes. We email a tracking number as soon as your parcel leaves our warehouse.

Do you accept returns?
Yes, within 30 days of delivery. See our Returns and Refunds page for details.